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How do I send users a Password Reset Email?

April Hatton
·
Updated May 14th, 2026
·
0.4 min read

Description

Users assigned the Organization Admin Role (Org Admin) can send a user a password reset email from within the GenRocket web platform.

How to Send a Change Password Email to Users

  • Expand the Organization Menu in the Menu Bar (contains the org name and user's first name).
  • Select the My Organization menu option.
  • Click the Edit (Pencil) icon for the user.
  • The Change Password button within the "Edit User" form can be used to send a password reset email to the user.
  • Click Yes in the confirmation dialog.
  • The user will receive a password reset email and can follow the instructions to reset their password.